Customer Service

When will my order ship?

Most orders ship within two business days. Allow 2-3 weeks for custom items. Each custom product has a more specific timeline on its web page. If you ordered multiple items and some are custom, they will likely ship separately.

Can I track my order?

You'll receive an email with a tracking number when your order ships.

What payment methods do you accept?

We accept all major credit cards and PayPal.

This is a gift, are there prices on the packing slip?

No - that would be tacky.

Will I be charged sales tax?

Orders with billing addresses in Minnesota and Utah will be taxed at the current sales tax rates. 

How do I cancel or change an order?

Contact us at service@stuntpuppy.com or 612-803-9589 and we'll be happy to help.

What I ordered isn't what I expected. Can I return or exchange it?

Orders shipped within the United States can be returned or exchanged within 30 days of delivery. Visit our return portal. Use your 9 digit order number to find your order. IF YOU HAVE A 5 DIGIT ORDER NUMBER, ADD 1003 IN FRONT OF THE 5 DIGITS.

If you would like to return or exchange an internationally shipped order, reach out to us at service@stuntpuppy.com

Please don't send any of your animal back to us. Please lint roll all items to avoid a 20% restocking fee.

 

If you’re making an exchange and your exchange item is in stock, you should receive your replacement order within 2 weeks after we receive your returned merchandise. We’ll send you an email when your new order is on its way!

Custom items are not returnable, but fully covered under warranty for defects. If there is a sizing issue, please let us know and we'll do our best to remedy the situation. Custom items include: Stunt PuppyID Collars, CollarLab, Hand-Lettered Custom Collars, Adjustable Collar Tags as well as any custom tailored item.

What's your Domestic Shipping and Delivery Policy?

Stunt Puppy uses USPS, UPS or FedEx to provide our customers with the best rates and service. The majority of orders are shipped within one business day. You can also contact us with any questions.

Once your order has been shipped, you will receive a shipping confirmation email from us. We will include the tracking number so that you may track your order.

International Shipping (Outside of the USA)

We partner with DHL, UPS and FedEx. Shipping costs can be seen in the shopping cart. 

Privacy & Security

Please see our Privacy & Security page.

My dog chewed my Stunt Puppy gear. Can you help?

Nothing is chew proof. Our warranty does not cover chewing, normal wear and tear or product misuse. BUT WAIT - if your dog acts like a dog and chews your leash - we can usually repair it (e.g. replace buckles, not webbing). 

Do you sell wholesale?

Yes! We sell wholesale to brick and mortar stores. Please reach out to us at service@stuntpuppy.com with information about your store and Tax ID number. 

Gear For Active Dogs

This is gear for dogs that brave autumn without an argyle sweater, ride shotgun in the pickup, nudge their running partner awake before the alarm goes off…you get the idea. Dogs like these need gear that keeps up with them, in the city and the country; the rain and the sun; the hot and the cold; the dark and the light.

This gear is for you and your dog. Whatever you do. Every day.

From Basement to Brand

For years, Ken Goldman searched for the perfect leash and collar for his golden retriever, Bauer. From volunteering at hospitals to running the trails, their lifestyle was busy – and put their dog gear to the test. Dissatisfied with other dog products on the market, Ken retreated to his basement, pulled out a sewing machine (thanks Mom) and created the Stunt Runner™, a dog leash fitted with a flexible connector, which enabled him to run easily with Bauer by his side.

He tested his gear with neighborhood dogs and quickly moved on to the most active of canines: Search-and-rescue dogs, law enforcement dogs, Iditarod dogs, dock-diving dogs. These dogs continue to test all Stunt Puppy products and inspire new gear.

What began as a basement project quickly turned into a national brand. Taking cues from high-quality climbing, skiing and camping gear, Ken used similar materials and construction techniques to ensure his products had the comfort and durability to keep up with even the most active dogs and their owners.

How We Make Gear Fit For A Dog

Human Grade Components

Human-grade fabrics mean gear that's lighter, softer, more breathable, and performs better across a range of conditions. We use human-grade fabrics and components because to us, it's never JUST a dog.

Fit-To-Move™ Design

There are no straight lines on a dog, so there are no straight lines on Stunt Puppy jackets. Curved panels, articulated seams, and adjustments where they're needed most allow for a customized fit that accommodates deep chests, broad shoulders, narrow waists and all the glorious combinations in between.

Lab-Test the Gear

Good on paper isn't good enough for the kind of treatment that our outdoor gear needs to endure. Every Stunt Puppy design is tested and measured by our team of Lab-Testers.

To Make It Right, We Make It in the Right Place

From the first buckle to the last stitch, we manufacture where materials and techniques are the best: New Zealand’s first-rate Merino wool; China’s flotation construction expertise; the United States’ premiere reflective technology. It all comes together in the USA where we can ship with the smallest footprint and help take care of our one beautiful planet.

We Love Our Dogs as Much as You Do

We started with a single jacket made from scraps for Jack, our thermally fragile Ridgeback, and fashioning the perfect leash for Bauer to make his hospital therapy rounds. We still design for the Jacks and Bauers who are making the world a better place, one unconditional wag at a time.

Here's What Makes Us Better

Tubular Webbing

Soft, smooth and strong. The same material used in top-quality climbing and rescue gear. Doesn't pinch the skin or mat the hair.

Patterns

Because your dogs life is seven times too short to live with boredom. We've created a unique line of patterns to fancy up your dog.

Crazy Strong and Crazy Light Carabiners

Active dog owners tend to have their hands full. These carabiners are strong, durable – and so easy to use. They auto lock once clipped onto your dog's collar.

Bar Tack Stitching

We don't glue our materials together or sew like Grandma; we stitch `em right and tight. This super strong stitch is the same one used on climbing harnesses and firefighters' gear.

Duraflex® Buckles

Buckles are one of the key safety features in any leash or collar. So when it comes to buckles, we don't mess around: We use the best ones on the market.

Innovative Reflective Trim

Made with 3M™ Scotchlite™ Reflective Material. Looks great during the day, shows up even better at night, reflecting back up to 500 feet.

Biothane® Waterproof Material

A lightweight and virtually indestructible material that's waterproof and stinkproof. Built to handle weather extremes, it stays flexible in the coldest of conditions.

Dual D Rings

One ring for the tags and one ring for the leash. There’s no need to reach under your dog’s neck to clip the leash and then spin the buckle and tags all the way up to the top of the neck. The second D-Ring is right there on top (and can be repositioned) for you to easily clip right into. And no jingle mingle with the leash and tags.