Returns and Exchanges
For orders less than 30 days, visit our return portal for a free return. Once you've been to the portal and filled out the information - you'll receive an email with a pre-paid label to return your item. You're done.
If your order is older than 30 days, keep reading...
Find your order number. You can find it on the packing slip included with your order, in your order confirmation email or in My Account.
Next, download and print out our return form. You’ll need to fill out this form in order to make your return or exchange.
Then, enclose the completed return form and send your return package to:
Stunt Puppy Returns
1621 E Hennepin Ave #151
Minneapolis, MN 55414
1621 E Hennepin Ave #151
Minneapolis, MN 55414
If you’re making an exchange and your exchange item is in stock, you should receive your replacement order within 2 weeks after we receive your returned merchandise. We’ll send you an email when your new order is on its way!
*Custom items are not returnable, but fully covered under warranty for defects. If there is a sizing issue, please let us know and we'll do our best to remedy the situation. Custom items include: Stunt PuppyID Pattern Collars, Hand-Lettered Custom Collars, Adjustable Collar Tags as well as any custom tailored item.