Due to space the Fi unit takes up, it is not as adjustable as other collars. The larger the collar size, the more adjustable it becomes. The smaller sizes are less adjustable.

A 12” collar should be adjustable about 11-13”.

When adding a custom ID to collar sizes 12" to 15", we recommend a maximum of 14 characters per line to ensure that ID information is not covered up by the adjustment hardware.

Here are some sample sizes:

13” adjusts ~ 12-14” | 14" adjusts ~ 13-15" | 15" adjusts ~ 14-16" | 16" adjusts ~ 15-18" | 17" adjusts ~ 16-18" | 18" adjusts ~ 17-20" | 19" adjusts ~ 18-21" | 20" adjusts ~ 18-23" |

Our Everyday Collars are made with polyester webbing, anodized aluminum hardware and USA-Made Duraflex® acetal Buckles.

They can be hand washed with mild detergent and air dried OR washed in your machine on gentle in a delicates bag and air dried.

Shipping

Most of our products are made to order. Please allow approximately 5 business days for standard products and 2–3 weeks for custom products. You’ll receive a tracking notification as soon as your order is on its way!

• Please lint roll items when possible
• Excessive pet hair may result in a 20% restocking fee

• All Custom products are not returnable, but they are covered under warranty for defects. If you have a sizing issue, reach out — we’ll do our best to help!

Due to space the Fi unit takes up, it is not as adjustable as other collars. The larger the collar size, the more adjustable it becomes. The smaller sizes are less adjustable.

A 12” collar should be adjustable about 11-13”.

When adding a custom ID to collar sizes 12" to 15", we recommend a maximum of 14 characters per line to ensure that ID information is not covered up by the adjustment hardware.

Here are some sample sizes:

13” adjusts ~ 12-14” | 14" adjusts ~ 13-15" | 15" adjusts ~ 14-16" | 16" adjusts ~ 15-18" | 17" adjusts ~ 16-18" | 18" adjusts ~ 17-20" | 19" adjusts ~ 18-21" | 20" adjusts ~ 18-23" |