Shipping
Most of our products are made to order. Please allow approximately 5 business days for standard products and 2–3 weeks for custom products. You’ll receive a tracking notification as soon as your order is on its way!
U.S. Returns & Exchanges
Non-custom* items can be returned or exchanged within 30 days of delivery.
How to Start a Return
- Visit our return portal
- Enter your 9-digit order number
- Have a 5-digit order number? Add 1003 to the front
- Complete the form
- With in 2 business days, we’ll email you a prepaid return shipping label. That’s it!
ExchangesIf your exchange item is in stock, your replacement order should arrive within about
2 weeks after we receive your return. We’ll email tracking info once it ships.
International OrdersFor international returns or exchanges, please email
service@stuntpuppy.comBefore You Send It Back
- Please lint roll items when possible
- Excessive pet hair may result in a 20% restocking fee
Customized Products
- All Custom products are not returnable, but they are covered under warranty for defects. If you have a sizing issue, reach out — we’ll do our best to help!
